News

 Press Release 05. February 2009:

Sales, Integrity and Employee Satisfaction on top of GCCs agenda

 Press Release 17. December 2007: Survey Says:

Guests Do NOT Want to Respond To Surveys - You Wonder Why!

 Press Release 05. June 2007:

Some Dubai Hotel Reservation Departments Fail To Measure Up

 Press Release 08. March 2007:

Combining Brand Auditing And Mystery Shopping Provides A More Complete
Service Delivery Picture

 Press Release 15. January 2007:

Mystery Shoppers “catch” F&B Employees Giving Good Service

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